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ARW Home Reviews

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Overall Rating

4.7
12 Reviews
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About ARW Home

ARW Home, also known as American Residential Warranty, offers home warranty plans that protect homeowners from unexpected costs associated with major system and appliance failures. Their services are designed to cover what typical home insurance does not, providing coverage for a fraction of the average repair cost. They have a network of pre-screened technicians and have served hundreds of thousands of customers with their top-rated customer service. They offer various home warranty plans, including the TotalMax plan which covers systems, appliances, and electronics. Their plans are customizable and cover a wide range of appliances and systems such as central heating & cooling units, ductwork, plumbing & electrical systems, water & sewer lines, kitchen appliances, ceiling fans, garage door openers, water heaters, and new & used electronic devices. They also offer coverage for breakdowns of expensive household appliances and systems. With an ARW Home warranty, customers have access to their pre-vetted, trusted network of qualified contractors.

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ARW Home Customer Reviews (12)

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Murilo Martins
Murilo Martins
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Sep 7, 2023
Silas Lind
Silas Lind
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Sep 6, 2023
Natasha Williams
Natasha Williams
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Sep 5, 2023
Wendy Ritter
Wendy Ritter
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Sep 5, 2023
Thomas Coleman
Thomas Coleman
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Sep 5, 2023
Courtney Rivas
Courtney Rivas
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Sep 4, 2023
Anna Wexler
Anna Wexler
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Sep 4, 2023
Jan Schröder
Jan Schröder
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Sep 3, 2023
Sarah Winkel
Sarah Winkel
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Sep 3, 2023
Benjamin D'Aoust
Benjamin D'Aoust
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Sep 1, 2023

ARW Home Customer’s Q&A

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About arwhome.com Prices and Cost?

ARW Home, also known as American Residential Warranty, offers Home Warranty Plans that protect homeowners from unexpected costs. They have different plans including the TOTAL MAX, SYSTEMS MAX, and APPLIANCE MAX. The TOTAL MAX plan covers a wide range of items including Central Air Conditioning, Central Home Heating, Built-In Microwave, Dishwasher, Garbage Disposal, and more. The SYSTEMS MAX plan focuses on systems like Central Air Conditioning, Central Home Heating, Interior Electrical System, Plumbing System, and others. The APPLIANCE MAX plan covers appliances such as Built-In Microwave, Dishwasher, Range/Oven/Cooktop, Refrigerator, Clothes Washer, and Clothes Dryer. The cost of these plans is not explicitly mentioned on the website. However, they do mention that homeowners can save up to $120 on their Home Warranty Plan. It's also mentioned that the plans are fully customizable. The website provides average cost estimates to repair or replace typical household appliances and systems, for example, an A/C Unit could cost up to $4000 to repair or replace. Please visit the official website for the most accurate and up-to-date information.

About arwhome.com Payment Method?

ARW Home, also known as American Residential Warranty, is a service that provides home warranty plans. When it comes to payment methods, they allow customers to use their account's default payment method, which could be a credit card or ACH (Automated Clearing House). This method is used for charges such as the Service Call Fee under the customer's Service Plan. For faster service and dispatch, customers can opt for ARW Home to charge their account's default payment method. Please note that by submitting a claim inquiry, customers provide consent for ARW Home to use their account’s default payment method to start the services process immediately. It's important to review the terms and privacy policy before providing consent.

ARW Home FAQs

FAQ

How do I file a claim with ARW Home?

To file a claim with ARW Home, you need to follow these steps:

  1. Visit the ARW Home website.
  2. Navigate to the Submit a Claim section.
  3. Select Submit a Claim (Available 24 hours).
  4. Fill in the required fields such as your First name, Last name, Street address, City, State, Zip Code, Email, and Phone number.
  5. Select the Best time to contact you.
  6. Select the item you're requesting a service call for.
  7. Describe the symptoms your item is experiencing.
  8. For faster service and dispatch, check the box to charge your account's default payment method (credit card or ACH) for the Service Call Fee under your Service Plan.

Please note that by entering your information and submitting a claim inquiry, you provide your electronic signature in which you consent and agree to the terms and privacy policy. You are also providing express written consent to share your information with ARW Home and authorize them to contact you through automated means for promotional marketing purposes at the phone number(s) and at the email address you provided above, via telephone, mobile device (including SMS and MMS) and/or email even if your telephone number is currently listed on any state, federal or corporate Do Not Call list. Consent is not required as a condition to purchase a good/service.

FAQ

How do I sign up for ARW Home's plans?

To sign up for ARW Home's plans, you can follow these steps:

  1. Visit the ARW Home website.
  2. Go to the Plans & Pricing page.
  3. Click on the plan that most suits your needs.
  4. Fill out the required personal information such as your name, phone number, and ZIP code.
  5. ARW Home will generate a custom quote for you.

Alternatively, you can also call their sales department to sign up. Please note that the coverage of the plans can vary, so it's important to choose the one that best fits your needs. If you're a real estate agent, you can create an account, enter your office and agent information, select a plan, and download the invoice to email to the closing company.

Please note that the exact process may vary slightly depending on your location and the specific plan you're interested in. It's always a good idea to read through all the details of a plan before signing up. If you have any more questions, feel free to ask!

FAQ

About arwhome.com Popular Products and Services?

ARW Home, also known as American Residential Warranty, offers a variety of home warranty plans. These plans are designed to protect homeowners from unexpected costs associated with major system and appliance failures. They have served hundreds of thousands of customers with their top-rated customer service.

They offer three main plans: Total Max, Systems Max, and Appliance Max. The Total Max plan provides comprehensive coverage, including central air conditioning, home heating, built-in microwave, dishwasher, garbage disposal, garage door opener, humidifier, interior electrical system, kitchen exhaust fan, plumbing system, range/oven/cooktop, refrigerator, water heater, clothes washer, and clothes dryer. The Systems Max plan focuses on systems such as central air conditioning, home heating, interior electrical system, plumbing system, and water heater. The Appliance Max plan covers appliances like built-in microwave, dishwasher, garbage disposal, range/oven/cooktop, refrigerator, clothes washer, and clothes dryer.

ARW Home has partnered with the most recognized insurance companies in the world to bring their customers the best protection. They have over $3.5 billion in managed protection worldwide and have been trusted by millions for electronic repairs for over 20 years. They are committed to helping protect customers and improve their lives.

FAQ

What is the shipping policy of arwhome.com?

ARW Home, also known as American Residential Warranty, provides a home warranty plan that covers major system and appliance failures. They do not perform an inspection to determine the condition of your appliances and systems. There is a 30-day wait period before coverage begins, which starts from the purchase date. If a covered appliance or system on your home warranty policy cannot be replaced, they will provide an allowance towards replacing the item. ARW will dispatch a service professional as quickly as possible to your home and will make all reasonable efforts to initiate service for non-emergencies in no more than 48 hours after the request is processed. For an emergency issue, they will make all reasonable effort to initiate service within 24 hours after the request for service is received. When you request a repair you pay a trade service fee, which is the deductible for that service call. Home warranty coverage & plans are fully customizable. However, it seems there is no specific shipping policy mentioned on their website.

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