ARW Home Reviews
(Rated by 2289 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
20
%OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.7
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Shipping & Delivery4.5
- Customer Service4.7
- Good Value4.6
- Return Policy4.6
Recent Customer Reviews (12)
Murilo Martins
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Silas Lind
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Natasha Williams
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Wendy Ritter
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Thomas Coleman
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Courtney Rivas
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Anna Wexler
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Jan Schröder
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Sarah Winkel
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Benjamin D'Aoust
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ARW Home Pricing
Service Fee
$55 - $125
Payment Methods
Accepted Payment Options:
Prices for items on Arwhome.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For ARW Home credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
ARW Home Pros & Cons
Pros
1
Comprehensive Coverage: ARW Home offers a wide range of coverage plans, including TotalMax, SystemsMax, and ApplianceMax, which cover various household systems and appliances.
2
Customizable Plans: Plans are fully customizable to fit individual needs, allowing homeowners to choose the coverage that best suits their budget and requirements.
3
24/7 Customer Service: Customer representatives are available 24 hours a day, 7 days a week, all year long, providing immediate assistance for emergencies.
4
Flexible Payment Options: ARW Home allows customers to use their account's default payment method, such as credit cards or ACH, for charges like the Service Call Fee.
5
Large Service Network: ARW Home has a nationwide network of thousands of pre-screened, licensed service technicians ready to serve.
6
Positive Customer Reviews: Customers have praised the company for its fast response times, professional technicians, and helpful support.
CONS
1
No Mobile App: Unlike some competitors, ARW Home does not have a mobile app to file claims or manage accounts, which might make the process less convenient for some customers.
2
30-Day Wait Period: There is a 30-day wait period before coverage begins, which can be a drawback for those needing immediate protection.
3
Service Fee: Customers must pay a service fee for each repair, which can range from $55 to $125 depending on the plan.
4
Coverage Exclusions: ARW Home does not cover pre-existing conditions, defects, or deficiencies, and also excludes certain items like smoke detectors and roof leaks.
ARW Home Features and Benefits
Features
Comprehensive Coverage
Offers a wide range of coverage plans including TotalMax, SystemsMax, and ApplianceMax, covering major home features like kitchen appliances, heating and cooling systems, internal plumbing, electrical systems, and laundry machines.
Customizable Plans
Fully customizable to fit individual needs, budget, and requirements.
24/7 Customer Service
Customer representatives available 24 hours a day, 7 days a week, providing immediate assistance for emergencies and allowing claims and service requests 24/7/365.
Flexible Payment Options
Allows use of account's default payment method such as credit cards or ACH for charges like the Service Call Fee.
Large Service Network
Nationwide network of thousands of pre-screened, licensed service technicians ready to serve across all 50 states.
Positive Customer Reviews
Customers praise fast response times, professional technicians, and helpful support.
Flexibility in Service Technicians
Customers can choose their own service technicians or select from ARW’s network of licensed technicians.
Lower Service Fees
Charges lower service fees compared to competitors.
30-Day Money-Back Guarantee
All plans come with a 30-day money-back guarantee and a 30-day workmanship guarantee.
No Long-Term Contracts
No locked-in contracts, allowing for easy cancellation at any time.
Nationwide Coverage
Serves all 50 states, providing coverage across the entire country.
Optional Add-Ons
Additional coverage available for water and sewer lines, household electronics, and pool equipment.
Customer Satisfaction
Earned top marks from the Better Business Bureau and Consumer Affairs, awarded “Best Home Warranty 2023” by U.S. News & World Report.
Financial Stability
Over $100 million in home warranty claims paid over the past 15 years.